Privacy Statement

Effective May 2003

Privacy Statement Table Of Contents:

   • Our Commitment To Privacy
   • Scope
   • The Information We Collect
   • How We Use Information
   • Our Commitment To Data Security
   • Our Commitment To Children's Privacy
   • Right to Change Internet Privacy Statement
   • Access To And Ability To Correct Personal Data
   • How To Contact Us

Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this Statement explaining our online information practices and the choices you can make about the way your information is collected and used. To make this Statement easy to find, we make it available on our homepage and on every page where our information collection practices are applicable.

This Statement covers all areas of (hereinafter referred to in this Statement as the "Site" ) on which our privacy statement hyperlink appears. The information covered by this Statement is Information an individual provides to outside of the individual's trade, business or profession ("Information").

The Information We Collect:
There are two forms of Information that collects online: Site Visitorship Information and Personally Identifiable Information voluntarily provided to by Site visitors.

Site Visitorship Information routinely gathers Information on Site activity, such as data on how many people visit the Site, the pages they visit, where they come from, how long they stay, etc. Site Visitorship Information is:
   • collected on an aggregate, anonymous basis, which means no Personally Identifiable Information is associated with this data;
   • gathered through the use of web server logs and cookies. A web server log is a file where web site activity is stored. A cookie is a small piece of information that a web site sends to a visitor's computer and which is then stored on the visitor's hard drive. uses cookies to track repeat visits to its Site. Although assigns a cookie to a visitor's computer, it does not know who that visitor is unless that person specifically tells us.
   • used to better design our Site and to share with advertisers to create targeted marketing.

Personally Identifiable Information
Personally Identifiable Information is also collected on certain pages of the Site. If you decide to contact online to ask a question, learn more about a product or register a recently purchased product, download certain software or service applications, place an order for products or inquire about products you may already own, you will find that those contact forms ask for certain types of Personally Identifiable Information to assist us in complying with these requests.
   • may ask you to provide Personally Identifiable Information, some optional, some required, on specific pages of the Site. The information requested may include your name, address, e-mail address, shipping information, phone number, product model and serial numbers and your dates of purchase, credit card and/or debit card information and your comments. Personally Identifiable Information may be forwarded to a business unit or the appropriate subsidiary or affiliate company that is equipped to handle your order, inquiry or feedback.
   • Personally Identifiable Information is collected by means of warranty cards, trade show information, e-mail and voluntary online surveys. This Information is also collected to personalize and customize your experience on the Site. For example, if you indicate you would like to receive an e-mail reminder about upcoming events.
   • Personally Identifiable Information is gathered as part of any entry for a sweepstakes or other promotion. If you choose to enter a sweepstakes or other promotion we conduct, you will be required to submit certain personal information, such as your name, e-mail address, street address and phone number, and we will also ask for certain additional information, which is optional and is not required to enter the promotion. We will use the required personal information you submit to us for promotion administration purposes, such as notification of winners.

Personally Identifiable Information is collected only when Site visitors voluntarily provide it. It is not necessary to provide any Personally Identifiable Information in order to simply browse the Site.

How We Use Information:
We use the Information you provide about yourself when placing an order or registering for warranty or out of warranty service to complete that order or service registration and to provide you with information about other products and promotions that may be of interest to you. Your Information may be shared with our employees, independent contractors, agents or other related and unrelated entities and/or business partners acting on our behalf to fulfill and/or ship an order, an award or rebate; conduct surveys; collect payments or to provide a product or service you have requested. We do not share this information with non- companies except to the extent necessary to complete your transaction and, when we do share it, it is subject to their agreement to treat it as confidential business information and with the understanding that it may not be used for any purpose other than to perform their function. If you inquire about a product that does not sell directly, it may forward your information to a dealer, distributor or other reseller. Use of your information by the dealer, distributor or reseller is governed by its own policies, not 's. may also provide links to dealer sites from the Site.

We use return email addresses to answer the email we receive as well as to provide you with product and service updates, special promotions and offers.

We use third party job posting services to advertise job openings and to help applicants submit their resume, job application or other employment information to . These sites are not affiliated with and they maintain separate privacy policies that govern the transfer of your Information. Should you have any questions about the privacy practices of these companies, we recommend that you contact them directly.

In the course of growing or restructuring our business, we may purchase the assets of another company or sell the assets of our company. During these transactions, information about customers is frequently considered a business asset that is the subject of such a purchase or sale. Also, in the unlikely event that , or substantially all of its assets are either acquired or subject to liquidation in bankruptcy, Information may be transferred as well.

The Site may contain hyperlinks to and from other Internet sites, including other Company sites. These sites may have different privacy practices from the ones described here. Since this Statement applies solely to this Site, please remember to read the privacy statements of the other sites you visit.

We release Information when we believe release is appropriate to comply with law, to enforce or apply our Terms and Conditions of Use and other agreements, or to protect the rights, property, or safety of , Site users or others. This includes exchanging Information with other companies and organizations for fraud protection and credit risk reduction.

Our Commitment To Data Security: works hard to ensure that our systems are secure and that they meet industry standards. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the Information we collect online. The security of personal information you may submit in connection with a promotion entry, survey response, and/or registration for any feature on the Site is of the utmost concern to us, and we strive to ensure its security on our systems. However, no data transmission over the Internet can be guaranteed to be completely secure, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We will continue to assess new technology to evaluate its ability to provide additional protection of your Information.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13. From time to time, certain web pages that are either linked to or incorporated in our Site, and that are maintained by our parent company, subsidiary or affiliated companies may contain child-themed content meant for adults to download for use by children.

Right to Change Internet Privacy Statement: reserves the right to change this Statement at any time. Changes will be effective immediately upon posting on the Site.

Access to and Ability to Correct Personal Data:
We never use or share the Personally Identifiable Information provided to us in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. will also provide to visitors of our Site a record of their Personally Identifiable Information retained by . You may modify, correct, change or update this record or cause this record to be removed from 's database by contacting us (see below). You can correct factual errors in your Personally Identifiable Information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Finally, if you do not wish to receive e-mails from us, please send an e-mail to us (see below)

How To Contact Us:
Should you have other questions or concerns about this Statement, please contact us or mail your inquiry to the address at the bottom of this page.

Please Note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. We are located in the United States, as are the servers that make this Site available worldwide. All matters relating to this Site are governed by the laws of the State of North Carolina, in the United States. If you are located outside the United States and you contact us, please note that any information you provide will be transferred to the United States and by submitting the information you authorize this transfer.

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